Accessibility Statement for dmacmedia.com

This is an accessibility statement from Dmac Media.

Measures to support accessibility

Dmac Media takes the following measures to ensure accessibility of dmacmedia.com

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Appoint an accessibility officer.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Dmac Media is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of dmacmedia.com. Please let us know if you encounter accessibility barriers on dmacmedia.com:

We try to respond to feedback within 2 Business Days.

Compatibility with browsers and assistive technology

Dmac Media is designed to be compatible with the following assistive technologies:

  • Chrome Web Browser with NVDA screen reader on windows

Technical specifications

Accessibility of Dmac Media relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Dmac Media , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Dmac Media:

  1. Content imagery: Some images do not have suitable alternative text. These images are contained in custom modules which inherit the section title as an alt tag. We will be retrofitting these modules to include a descriptive alt tag as part of our next update. This limitation does not impede on the functionality of the website but please do contact us for any explanations required.
  2. Live Chat: May not be announced by a screen reader as the controls are nested. We are continually looking for a suitable alternative we can implement. Please contact us using our online form or call us on the numbers provided. See our contact page.

Assessment approach

Dmac Media assessed the accessibility of Dmac Media by the following approaches:

  • Self-evaluation

Formal complaints

Feedback and contact information

You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.

For information and general enquiries, please contact info@dmacmedia.com

Dmac Media welcomes your feedback on the accessibility of our website and digital tools. Please notify us if you encounter any accessibility issues which you would like us to review.

To provide feedback on accessibility of the website and notify us of accessibility issues, please email info@dmacmedia.com
If you are not satisfied with Dmac Media's response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.

Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.

Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.


Date

This statement was created on 19/04/2024